Pleasing shoppers is simple: Give them what they want. It’s simple… it’s just not that easy. Here are three things every retailer needs for controlled inventory that helps you get customers the goods for which they come to you. …

Retailers are increasingly looking to AI to unlock insights that will help you better reach customers. AI learns from your data to help you recognize customers and anticipate needs – but the conclusions AI will generate are only …

Artificial intelligence can help even the fussiest customer find just the right product, in a fraction of the time it would take without any technological assistance. While AI has been used in various businesses, including retail, to improve …

Last January, NRF’s Big Show hosted 35,000 attendees, 510+ exhibitors and 300+ speakers. And though there was talk of innovation and continued discussion about personalization, many of the conversations centered around data: how to gather it, how to …

Loyal customers — the Holy Grail for retailers. Repeat shoppers are a source of recurring revenue. Smart business people know that success lies in cultivating loyalty, and that means more than creating programs that simply collect customer information

Retailers of a certain age will be able to cast their minds back to the 1990s, when they didn’t need to look much further than the trusted combo of a ‘POS’ and supply chain management tool. A lot …