Artificial intelligence can help even the fussiest customer find just the right product, in a fraction of the time it would take without any technological assistance. While AI has been used in various businesses, including retail, to improve …
Last January, NRF’s Big Show hosted 35,000 attendees, 510+ exhibitors and 300+ speakers. And though there was talk of innovation and continued discussion about personalization, many of the conversations centered around data: how to gather it, how to …
Loyal customers — the Holy Grail for retailers. Repeat shoppers are a source of recurring revenue. Smart business people know that success lies in cultivating loyalty, and that means more than creating programs that simply collect customer information
Many brick and mortar retailers have invested in providing customers exciting, engaging and satisfying shopping experiences in order to effectively compete against e-commerce. Online retailers have done a remarkable job of offering shoppers the goods, pricing, and availability …
Business Intelligence is high on the agendas of modern executives.
At the 2014 Gartner Business Intelligence & Analytics Summit, Gartner Analyst Michael Smith reported that a survey of CEOs and Senior Business Executives in North America showed that their two top technology investment focus areas were: Business Analytics (71%)
Enhanced Business Reporting (56%)
As much as customer engagement strategy differs between brands, one thing is consistent across the board: the POS is still the one thing that never fails to bring sales associate and customer together.
The omnichannel expectation set by Tier 1 retailers has quickly trickled down to specialty retail and retailers everywhere are feeling the pressure to deliver. Retail Pro helps retailers simplify the inventory management across channels for omnichannel retail
More retailers today are recognizing value in the raw data they collect from every transaction and seeing the need to use it more strategically to create a unique customer experience that will boost their bottom line and keep customers coming back for more. The challenge then becomes knowing which data to single out from the torrent of data you have available: which data should a retail company track which would give direction for marketing efforts and lead to more conversions and repeat sales? And how do you put that data to good use? Here are 4 ways you can take advantage of data gathered in Retail Pro POS to personalize your customers’ experience and boost your bottom line.