Your customers have learned to expect little conveniences like being able to go on your website to look up whether a particular item is in stock at the store nearby and reserve or purchase it.
Little customer-facing conveniences like that can actually require a major operational upheaval, depending on the state of your inventory and whether you can tie your e-commerce to your inventory management software.
With Retail Pro Prism, you can do that. e-Commerce and POS at every location can be seamlessly integrated to the Retail Pro platform (whether you use the native applications or opt for other software of your choice), so they can share transactional data in real time (or whatever interval is optimal for your operations) with the inventory management tools in Retail Pro.
This ensures that your inventory data is up to date when a shopper is looking for a particular product at your store. You won’t have to ask your customers to wait while you go get a different device to look up the inventory information. You can easily look up whether you have that item in stock from any device you use for your everyday operations, including iPod, iPad, Windows, Android, laptop, and desktop – because all of the same features are accessible on every device, even from the POS.
You can also see whether your other store locations have the particular item your shopper is searching for. With Send Sale transaction is Retail Pro Prism, you can record a sale at one store and fulfill the transaction at a different store that has available inventory, so you save every sale and your customer leaves satisfied.