If the first step in becoming a data-driven organization is to decide which questions deserve immediate answers, the second step has to determine where to find the answers. Retail businesses process massive amounts of information, with every customer transaction, every purchase order, every return...

It has been a pleasure doing business with you and providing you our Technology solutions in a challenging Retail environment. As we keep learning the nuances of Retail Technology to improve our services to our customers as well as your valuable feedback, we have no choice but to keep Re-inventing continuously our services and processes which will benefit all of us.

The first step in the process of becoming a data-driven organization is to determine what questions you want your data to answer. The questions you’re looking at should have tangible answers; this isn’t where you think about the open ended philosophical questions that drive your company’s overall direction.

Okay, so you’ve got questions about your information and you’ve got all your organization’s data sources incorporated into a business intelligence platform. Now what? Retail business use of business intelligence isn’t confined to reviewing locations’ performance and checking the supply chain.

How are your stores performing in Mumbai, Delhi and Bangalore? Not sure? Might be time to unify commerce. A critical step toward unified commerce is to integrate the data from every store, channel, and device so you get one complete view of what’s happening in your enterprise.